“Special police notice on procedures to follow if a mobile phone is lost or misplaced”
The Police Media Division has issued a statement to the public regarding the procedures to be followed in the event a mobile phone is lost or stolen. According to the notification:
The first step is to deactivate the SIM card through your respective service provider. This prevents third parties from using the device for illegal, anti-social, or unlawful activities. Furthermore, deactivating the SIM makes it easier to track and recover the device if it falls into someone else’s hands.
When filing a complaint with the Sri Lanka Police regarding a lost or stolen mobile phone, it is vital to provide the IMEI (International Mobile Equipment Identity) number.
It is the responsibility of every individual to keep a record of their phone’s IMEI number and other service details before an incident occurs. You can find your device’s IMEI number by dialing the short code: *#06#
The Sri Lanka Police has introduced a software-based system to assist in locating lost mobile phones. The public is encouraged to visit the official website ineed.police.lk to register their details for this service.
